{"id":12,"date":"2026-04-17T13:21:28","date_gmt":"2026-04-17T07:51:28","guid":{"rendered":"https:\/\/test.promisestores.com\/Stores\/?page_id=12"},"modified":"2026-06-10T14:38:45","modified_gmt":"2026-06-10T09:08:45","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/test.promisestores.com\/Stores\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p class=\"mt-5\">By placing an order with <strong>Promise Computer Technology LLC<\/strong>, you acknowledge that you have read and agree to the following return policies and conditions. For full terms, please refer to our <a href=\"https:\/\/promisestores.com\/terms-of-use\/\">Terms and Conditions.<\/a><\/p>\n<p>This Return Policy applies only to eligible products (see exclusions below) purchased directly from <strong>Promise Computer Technology LLC<\/strong> or through our official website. For purchases made through our internal sales team, please contact your assigned representative directly for return approval and assistance.<\/p>\n<h5 class=\"fw-semibold my-4\">\ud83d\udd01 General Return Guidelines<\/h5>\n<ul>\n<li>All returns require a valid Return Merchandise Authorization (RMA) number.<\/strong><br \/>You may obtain an RMA number by emailing <strong><a class=\"cursor-pointer\" rel=\"noopener\">sales@promisestores.com<\/a><\/strong>, contacting your sales representative, or filling out the RMA request form on our website.<\/li>\n<li><strong>All returns must include the following:<\/strong><\/li>\n<li>A valid and approved RMA number.<\/li>\n<li>The product must be returned in <strong>unused, unopened condition<\/strong> and in its <strong>original packaging<\/strong>, including all accessories and documentation.<\/li>\n<li>Returns must be shipped <strong>within the United Arab Emirates (UAE)<\/strong> using a trackable method. Return shipping costs are the responsibility of the customer.<\/li>\n<li>Returns must be shipped <strong>within 7 business days<\/strong> of RMA approval.<\/li>\n<\/ul>\n<hr \/>\n<h5 class=\"fw-semibold my-4\">\u274c Non-Returnable Items<\/h5>\n<p>We do <strong>not accept returns<\/strong> under the following circumstances:<\/p>\n<div style=\"position: fixed; top: -4568px; left: -4039px;\">\n<p>Bij het verkennen van het aanbod van <a href=\"https:\/\/jokersinocasino-nl.com\" target=\"_blank\" rel=\"noopener\">jokersino nederland<\/a> valt al snel de doordachte structuur van het platform op. Bij bijzonder dringende gevallen activeert het casino aanvullende escalatieprocedures. Spelers kunnen in hun account de status van alle lopende bonusaanbiedingen bekijken. Speciale missies bij feestdagen geven de reguliere spelroutine een extra dimensie. Bijzondere exclusieve titels zijn uitsluitend op dit platform verkrijgbaar en bieden extra meerwaarde. Multi-hand blackjack maakt het mogelijk parallel meerdere handen te spelen. Het platform is consequent gericht op een intu\u00eftieve gebruikerservaring. De kassapagina versleutelt alle transacties met SSL-beveiliging op bankniveau. Het platform werkt onder een offici\u00eble gokvergunning van een erkende toezichthoudende autoriteit. Biometrische logins zoals vingerafdruk of Face-ID worden ondersteund. Het geheel is coherent en nodigt uit tot een uitgebreide test.<\/p>\n<\/div>\n<ul>\n<li>If the product has been <strong>opened<\/strong>, <strong>used<\/strong>, or <strong>activated<\/strong> (including licenses or digital products).<\/li>\n<li>If the product is <strong>damaged<\/strong> due to misuse or missing original packaging or accessories.<\/li>\n<li>If the product return is initiated <strong>after 7 business days<\/strong> of RMA approval.<\/li>\n<li>For <strong>software<\/strong>, <strong>digital licenses<\/strong>, and <strong>consumables<\/strong>, unless defective and unopened.<\/li>\n<li>Any item marked <strong>\u201cnon-returnable\u201d<\/strong> at the time of purchase.<\/li>\n<\/ul>\n<hr \/>\n<h5 class=\"fw-semibold my-4\">\ud83d\udccc Additional Return Terms<\/h5>\n<ul>\n<li>Denied returns will be shipped back to the customer at their expense.<\/li>\n<li>Refunds (if approved) will be processed <strong>within 14 business days<\/strong> after the returned item is received and inspected.<\/li>\n<li>Refunds will be issued only to the <strong>original payment method<\/strong> or credited to your <strong>Promise account wallet<\/strong>.<\/li>\n<li><strong>Shipping and handling charges are non-refundable<\/strong>, including any expedited shipping costs.<\/li>\n<\/ul>\n<hr \/>\n<h5 class=\"fw-semibold my-4\">\u26a0\ufe0f Warranty Support<\/h5>\n<p>For warranty claims beyond the return window, customers are advised to contact the <strong>manufacturer directly<\/strong> in accordance with their warranty terms.<\/p>\n<hr \/>\n<p>If you have any questions or need further clarification, please contact us at <strong><a class=\"cursor-pointer\" rel=\"noopener\">sales@promisestores.com<\/a><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By placing an order with Promise Computer Technology LLC, you acknowledge that you have read and agree to the following return policies and conditions. For full terms, please refer to our Terms and Conditions. This Return Policy applies only to eligible products (see exclusions below) purchased directly from Promise Computer Technology LLC or through our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":10,"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":4370,"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/pages\/12\/revisions\/4370"}],"wp:attachment":[{"href":"https:\/\/test.promisestores.com\/Stores\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}